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Workhouse NYC

A coworking space that turned a manual booking headache into a revenue engine.

“We went from a slow, manual booking process to a platform driving real revenue every month.”
Katy Teets

Katy Teets · Operations Manager, Workhouse NYC

The Challenge

Manual booking was consuming hours every week and quietly capping revenue.

Workhouse NYC managed all bookings through email threads, spreadsheets, and back-and-forth messages. Every reservation meant manual coordination, every cancellation meant lost revenue with no recovery path. The team was spending more time on logistics than on running the space.

Our Strategy

Replace the manual layer with an automated booking platform, then wire up the revenue recovery flows.

We identified the highest-friction points first: no self-serve booking, no automated follow-up on abandoned inquiries, and no real-time availability view. We built a lightweight platform that handled all three, integrating with their existing calendar and payments setup so nothing required retraining.

The Results

$9k+

In monthly revenue

~10 hrs

Saved per week

< 4 wks

To first results

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